About Our Team

We understand that buying or selling a home is more than just a transaction: it’s a life-changing experience!

That’s why our team of highly-seasoned real estate specialists are dedicated to providing exceptional, personalized service for all of our clients.

We take great pride in the relationships we build and always work relentlessly on the client’s behalf to help them achieve their real estate goals!

As an agent who’s been an expert in the Metro Detroit area for over 30 years, Pam brings a wealth of knowledge and expertise about buying and selling real estate to lead this successful top-selling team.


In fact, we sold 117 homes in 2017 alone!

Meet the Team: 



Pam MacKay

Associate Broker, KW Platinum

Along with decades of experience, Pam MacKay is a member of the Macomb County Association of Realtors, Michigan Association of Realtors, and National Association of Realtors. She is also a Certified Residential Specialist (CRS). This is a designation held by less than 4% of realtors nationally.

Pam grew up in Macomb and St Clair counties, and she raised a beautiful family here in the area she serves. 

“When I’m able to help my clients and friends move on to new phases in their lives, and accomplish whatever their needs are, I know I am making a difference! I have always prided myself in providing the best service… and then some.

Dena Bisby

Buyer’s Specialist, Licensed Agent

Dena was born and raised in Southeast Michigan where she continues to live with her husband. Together, they raise their 3 children in a community they love!

It was her first experience with the home buying process that lit her fire for real estate. It was a very exciting experience, but also scary and sometimes frustrating.

So many factors go into buying and selling homes – the location, your wants, needs, financing and so much more. That’s where Dena comes in. She’ll be right by your side guiding you through the process, keeping you on track, and helping you make informed decisions. Most importantly, Dena will make you feel comfortable from start to finish.

“This is one of the most important decisions you will ever make in your life and I assure you, I will do everything I can to make it the most pleasant experience possible!”

April MacKay

Executive Assistant, Transaction Coordinator

Growing up with her mother hard at work building her business and championing sales for her clients, April also has decades worth of experience in the Real Estate world.

With so much prior knowledge of the process of buying and selling homes, April keeps our team’s operations running smoothly and quickly attends to our clients’ concerns. When she is not hard at work for the Pam MacKay Home Team she teaches yoga and credits that practice for her level head and positive attitude.

Michelle Micallef

Client Connection and Marketing Specialist

Michelle is often our first line of communication with people just like you interested in buying or selling. As a past client herself, Michelle is a champion for our team (because she knows how hard we work for our clients!) and she is happy to answer any questions about how we might help you to achieve your real estate goals.

With a background in sales, marketing and customer service, she puts her creative and technologically savvy expertise to work for our sellers by utilizing all of the most current marketing trends to find potential buyers right where they are already looking for homes.

Kiley Force

Office Assistant  

Kiley is in her Senior year at L’Anse Creuse High School North, and comes in after school as our Office Assistant.

By helping our team prepare mailings, organize files, and so much more, Kiley gives other team members more time to connect with and manage transactions for our valuable clients.